overview

• Dr. Rafael A. Pérez-Ramírez is an assistant professor of Operations Management, Human Resources Management and Entrepreneurship at the University of Puerto Rico (UPR), Río Piedras Campus. He obtained his undergraduate degree in computer engineering from UPR, Mayaguez Campus; his master’s degree in business administration in Operations Management from UPR, Rio Piedras Campus; and his doctoral degree in Business Administration in Management at the Universidad Ana G. Méndez, Gurabo Campus, Puerto Rico. In addition, he has more than 20 years of experience in Information Technologies, Human Resources and Customer Service in the pharmaceutical industry in management positions. During his participation in the pharmaceutical industry, he managed multiple projects in Puerto Rico, United States, Latin America and Europe. Moreover, recently, he co-founded a new venture dedicated to providing innovative technological solutions.He has presented his research at local and international conferences, including: CLADEA (2016, 2020); Quest (2018); and Coidine (2015, 2016, 2019). His research interest and publications are concentrated in the areas of entrepreneurship and operations management in non-profit organizations.