overview

• Dr. Santos has a Ph.D. in Economics and Business Administration, specializing in Marketing, from the Universidad Complutense de Madrid. With publications in first-level indexed journals and presentations in congresses in Puerto Rico, United States, Latin America, and Europe. Teaching experience at all levels (bachelor's, master's, and doctoral). In addition to research experience, I have experience in content development for online courses, web-based simulation, and graduate student tutoring. I have knowledge of Microsoft Office (Excel, Word, PowerPoint), SmartPLS, SPSS, Black Board, and Moodle. In addition, she holds several professional certifications such as: consultant in entrepreneurship and innovation, specialized module on children and climate change from UNICEF and certified as a researcher of the Insights Association (former Marketing Research Association).